http://hbr.org/2013/07/connect-then-lead/ar/1
Excellent article on influence — in this case, the delicate balance of being liked and showing strength and why the former is more important.
http://hbr.org/2013/07/connect-then-lead/ar/1
Excellent article on influence — in this case, the delicate balance of being liked and showing strength and why the former is more important.